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Vyacheslav M.
Vyacheslav M.
User

Notification from the server when payment in internet shop "Genetic Error"  en

Autor: Vyacheslav M.
Visitado 161, Followers 1, Compartido 0  

Good evening,

We publish our site on our provider's server with PHP 8.4

When paying in Nanoformula factory's online stores on the websites (generating invoices or paying via PayPal) on:
1. https://www.nanoformula.eu
2. https://ee.nanoformula.eu
3. https://ru.nanoformula.eu

An error occurs (I am attaching a screenshot) and the process is interrupted.
Testing websites in local mode does not indicate this error.
Maybe additional permissions are needed in the server settings for the nanoformula.eu domain?

Thank you in advance,

Vyacheslav Melnikov

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8 RESPUESTAS - 1 ÚTIL
Daniel W.
Daniel W.
User
Usuario del mes DE

As far as I know, WebSite X5 should only be used with PHP 8.2 and not with higher PHP versions.

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Vyacheslav M.
Vyacheslav M.
User
Autor

Thank you very much, Daniel. I am noted your comment! I also ask the provider about it.

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Vyacheslav M.
Vyacheslav M.
User
Autor

I reduce PHP on server from 8.4 to 8.2 today. Unfortunately no effect!

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Incomedia
Eric C.
Incomedia

Hello Vyacheslav,
could you please check your hosting spaces' settings and make sure that the PHP parameter called display_errors is turned off for all of these hostings?
Inspecting the page during the Generic Error I noticed they are visible in the browser's inspector and they should not be.
I remain available.

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Vyacheslav M.
Vyacheslav M.
User
Autor

Thank you very much, Eric, for the comment. I forward your message to provider and as I have any results I contact with you again.

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Vyacheslav M.
Vyacheslav M.
User
Autor

Dear Eric,

Provider adds line to user.ini "display_errors = off" and resolve problem. Thank you very much for your help!

Vyacheslav Melnikov

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Publicado en de Vyacheslav M.
Vyacheslav M.
Vyacheslav M.
User
Autor

Dear Eric,

Provider adds line to user.ini "display_errors = off" and resolve problem. Thank you very much for your help!

Vyacheslav Melnikov

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Publicado en de Vyacheslav M.