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Vyacheslav M.
Vyacheslav M.
User

Notification from the server when payment in internet shop "Genetic Error"  en

Author: Vyacheslav M.
Visited 159, Followers 1, Shared 0  

Good evening,

We publish our site on our provider's server with PHP 8.4

When paying in Nanoformula factory's online stores on the websites (generating invoices or paying via PayPal) on:
1. https://www.nanoformula.eu
2. https://ee.nanoformula.eu
3. https://ru.nanoformula.eu

An error occurs (I am attaching a screenshot) and the process is interrupted.
Testing websites in local mode does not indicate this error.
Maybe additional permissions are needed in the server settings for the nanoformula.eu domain?

Thank you in advance,

Vyacheslav Melnikov

Posted on the
8 ANSWERS - 1 USEFUL
Daniel W.
Daniel W.
User
Best User of the month DE

As far as I know, WebSite X5 should only be used with PHP 8.2 and not with higher PHP versions.

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Posted on the from Daniel W.
Vyacheslav M.
Vyacheslav M.
User
Author

Thank you very much, Daniel. I am noted your comment! I also ask the provider about it.

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Posted on the from Vyacheslav M.
Vyacheslav M.
Vyacheslav M.
User
Author

I reduce PHP on server from 8.4 to 8.2 today. Unfortunately no effect!

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Posted on the from Vyacheslav M.
Incomedia
Eric C.
Incomedia

Hello Vyacheslav,
could you please check your hosting spaces' settings and make sure that the PHP parameter called display_errors is turned off for all of these hostings?
Inspecting the page during the Generic Error I noticed they are visible in the browser's inspector and they should not be.
I remain available.

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Posted on the from Eric C.
Vyacheslav M.
Vyacheslav M.
User
Author

Thank you very much, Eric, for the comment. I forward your message to provider and as I have any results I contact with you again.

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Posted on the from Vyacheslav M.
Vyacheslav M.
Vyacheslav M.
User
Author

Dear Eric,

Provider adds line to user.ini "display_errors = off" and resolve problem. Thank you very much for your help!

Vyacheslav Melnikov

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Posted on the from Vyacheslav M.
Vyacheslav M.
Vyacheslav M.
User
Author

Dear Eric,

Provider adds line to user.ini "display_errors = off" and resolve problem. Thank you very much for your help!

Vyacheslav Melnikov

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Posted on the from Vyacheslav M.