Active License Shows Inactive 
Autor: Matthew M.
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My Licence shows active subscriber but My actual software on my desktop keeps asking me to update even though it states I have the latest version. I didn't pay much attention until I went to use the magic text and wouldn't allow me because I need to update. Not that interested in paying twice in one year.
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Wait for the Incomedia employees, they will be online here from Tuesday during office hours in Italy.
Hi Matthew,
thank you for getting in touch.
Please delete the "licence.iwl" file you find on C:\Users\ The Windows username \AppData\Local\Incomedia\WebSite X5 - Pro and start WebSite X5. You will then be requested to activate the software using the new license.
Thanks! Kind regards.