Database management problem 
Autor: Ahmed E.
Visitado 24,
Followers 1,
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when I try to uplaod the website, it gives me error "The follwoing test failed: MySQL Database Settings" after the aprt of "Checkoimng PHP Compatibilty".
I hqd reached the host support and they ensure ALL requirements are suported form (Windows toLinus, PHP version and MYSQL as well), they advised me the error is with the WebSiteX5 upload app aas from their side everything is accessible and workng.
And when I Choose "Ignore" instread of "OK" it uplaod all the changes to the webite, but when someone try to submit any order gives error message "Generic Error"
what is your advise for this?
Publicado en
The shop is probably using the database, but no database parameters have been specified.
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How to export your website using an external Hosting provider
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Now click on Parameters: in the following Server Settings window, type in the necessary parameters to connect to the server, to the database and to send the e-mails.
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>> https://guide.websitex5.com/en/support/solutions/articles/44002246619
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Autor
Thank yiu Daneil, B ut parameters are already entered and revised with hosting pan support.
not sure aht else is mssing or causing the test to fail?
Of course, I cannot check whether the data entered in the parameters is correct.
If necessary, enter the database parameters again if an error has crept in for whatever reason.
When copying data, invisible control characters can be copied, so enter the data by hand.
Be particularly careful with the password, as the characters are only displayed as dots.