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Peter M.
Peter M.
User

Restore backup file in X5 Pro  en

Autor: Peter M.
Visitado 62, Followers 0, Compartido 0  

It appears my project folder has  been deleted (I think this occurred when I was trying to create a new project.  As I was not satisfied with the results I chose to delete it and it appears to have deleted the project I wanted to keep too).  

Unfortunately the backup folder in X5 Pro turned out to be empty although I had clicked on backup a number of times in recent months.  The only backup files I have are for the former X5 Evolution folder.  

Please advise if these can be used to restore the project in X5 Pro.  I know these are 9 months old but I don't think I have any other choice.

Many thanks

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6 RESPUESTAS
Daniel W.
Daniel W.
User

Normally, projects from older or lower versions (Evo or Go) of WebSiteX5 Pro should load.

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Peter M.
Peter M.
User
Autor

Many thanks for the prompt reply.

I'm afraid I couldn't follow the help page instructions.  I found the backup file and renamed it as suggested, but wasn't sure where to go from there.

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Daniel W.
Daniel W.
User

Can the backup file be loaded into WebSiteX5 using "Import"?

----- Guide -----

How to import/export a project from one computer to another

...

Importing the project

Now, in order to import the Project ..., you have to follow these steps:

  • ...
  • Click on the Import button and select the .IWZIP file ...

>> https://guide.websitex5.com/en/support/solutions/articles/44000608947

-----

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Peter M.
Peter M.
User
Autor

This is the problem I am running into.  The backups are IWPRJ2 files but X5 will only accept IWZIP files at that point.

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Daniel W.
Daniel W.
User

IWPRJ2 => Projekt file

IWZIP => Correct backup file

Perhaps other users can offer advice on how to salvage the situation if the IWZIP is missing.

Incomedia staff will be back online on Monday.

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Peter M.
Peter M.
User
Autor

Thank you for your help Daniel W, much appreciated.  I will wait to see what Incomedia says.

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