WebSite X5Help Center

 
Gabriel C.
Gabriel C.
User

Email Form Image file names with extra periods...  en

Auteur : Gabriel C.
Visité 716, Followers 1, Partagé 0  

I created an email form with photo submission to a database.  Everything is working okay, but if I try to upload a photo with a period in the file name it errors with:

"photo" is in the wrong format.

example title:   Dec. 20 photo.jpg

Even though this is a .jpg file, I get the error unless I rename the file to remove the period after the word "Dec".

Can this be fixed?

X

Posté le
7 RéPONSES
Anthony A.
Anthony A.
User

Yes, also if you have a checkmark to collect csv, remove the check mark, see if that fix your problem.


if this post is the correct answer, please mark this answer as correct answer.

------------------------------------------------------------

Good Luck
http://www.usx5host.com (6 months free Web Host for x5 users, promo code: usx56m)
http://www.usx5.com (Templates and support for x5)
http://www.wdesigners.us

Lire plus
Posté le de Anthony A.
Gabriel C.
Gabriel C.
User
Auteur

Thank you for the reply, but I cannot find the checkmark you are referring to.  Please let me know where to find it.

Lire plus
Posté le de Gabriel C.
Anthony A.
Anthony A.
User

Please see attachment

if this post is the correct answer, please mark this answer as correct answer.

------------------------------------------------------------

Good Luck
http://www.usx5host.com (6 months free Web Host for x5 users, promo code: usx56m)
http://www.usx5.com (Templates and support for x5)
http://www.wdesigners.us

Lire plus
Posté le de Anthony A.
Gabriel C.
Gabriel C.
User
Auteur

Um, this is still unclear.  I have searched far and wide to no avail.  Perhaps you can be more specific as to the location of said checkmark.


thanks!

Lire plus
Posté le de Gabriel C.
Gabriel C.
Gabriel C.
User
Auteur

duh, I missed the attachment.  But, it does not apply to me because I am not using send data by email.  I am using "send data to a database" and the checkmark is not on that page.

Lire plus
Posté le de Gabriel C.
Incomedia
Claudio D.
Incomedia

Hello Gabriel,

In filenames it is bad to add a period on the filename since the period is generally used to define the end of the name and the begin of the extension format.

By adding the period in the name all after it is verified to be the extension to identify the file format and since it is not a word recognised it is not accepted.

Many thanks!

Lire plus
Posté le de Claudio D.
Gabriel C.
Gabriel C.
User
Auteur

I will keep my fingers crossed that future version of X5 accept the files without issues.  My reasoining is that since most people use Windows and it accepts periods, people will use them.

Thanks.

Lire plus
Posté le de Gabriel C.