Email Form Not Working Evo 11
Auteur : Karen B.Hello,
I have created a website using version 11 but have found that the email form and captcha are not working when I tested it. I have read through other questions relating to this but cannot find the answer.
I still have a website created with version 8 and all is well.
This is the message and new page that comes up after clicking the 'send' button on the live site:
Parse error: syntax error, unexpected T_STATIC, expecting T_OLD_FUNCTION or T_FUNCTION or T_VAR or '}' in D:\hshome\karenben\opuntia-company.com\res\x5engine.php on line2366
I have contacted the host and asked if could they could advise whether or not WebSite X5 mail should work correctly on their servers given the operating requirements: http://www.websitex5.com/en/system-requirements.html and said that PHP MAIL command must be active.
The guy said: I would like to inform you that I have enabled display_errors directive for your domain so now you may see error that your site return. "unexpected T_STATIC" error is related to the fact that you are using a version of PHP that is older than PHP 5.3. Also I have successfully sent test email message from my test PHP script. Please check it: http://opuntia-company.com/phpmail.php
I told him that its strange that the previous version of the software which I am still using for another site, the contact form works
So he replied with:Maybe previous versions of the software does not require PHP5+
Can anybody help with this?
Thank you
Hello Karen,
The previous Version of the program didn't reuqire PHP 5 but in Version 11 it is necessary to have PHP 5 and the error you get depends on the fact you don't have on your hosting provider PHP 5 but an older version.
Contact your hosting provider to ask how to upgrade to PHP 5 and once done the mail fomr will work again.
Many thanks!
Auteur
Hello Claudio,
Thank you for that, I will contact them :)
Auteur
Hello Claudio,
I was advised to upgrade to the new control panel which supported php 5+ This meant that I also had to change name servers (with the same hosting company) I cannot test the email form at this time as I have to allow time for this change to update (the website is showing as 'under construction) but will update here as soon as I can test it.
Thank you
Karen :)
Auteur
Hello again Claudio,
Just wanted to say thank you for your help, I have tested the email form this morning and all is working well :)
Karen