WebSite X5Help Center

 
James Becker
James Becker
User

Why do the same settings on two different objects display differently?  en

Auteur : James Becker
Visité 898, Followers 1, Partagé 0  

Why do the same settings on two different objects display differently? This is getting old.

Since I can only attach one image at a time.... please have a look at all of them.

Posté le
6 RéPONSES - 1 CORRECT
James Becker
James Becker
User
Auteur

Here is the next image.

Lire plus
Posté le de James Becker
James Becker
James Becker
User
Auteur

And the next.

Lire plus
Posté le de James Becker
James Becker
James Becker
User
Auteur

And the last.

Lire plus
Posté le de James Becker
Paul M.
Paul M.
Moderator

Hello James,

Can you confirm that you have completely cleared your browser cache before testing, or alternatively forced a full reload of any page which does not appear to work correctly by holding down the 'CTRL' key and pressing 'F5'?

Try testing in an incognito window in Chrome (right-click on the Chrome icon and select 'New incognito window')  -  does the same now happen?

If so then go back to WebSite X5 and hold CTRL whilst entering the Preview, allow the Preview to build to completion, then upload ALL files to the server in Step 5, not just those recently modified.  Then test again as above.

This does look very much like a cache issue.  Unfortunately we can't test directly as the pages in question are protected and require a login.

Kind regards,

Paul

Lire plus
Posté le de Paul M.
James Becker
James Becker
User
Auteur

HiYa There Paul,

I found the issue. Notice in the path of the one that does not display correctly there is the word   Sam's   with an apostrophe ( ' ) in it. I took the apostrophe out and now all is well and displays correctly. Strange.

Lire plus
Posté le de James Becker
Paul M.
Paul M.
Moderator

Glad that it's solved, James...  and thanks very much for letting us know what the solution was!

Lire plus
Posté le de Paul M.