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Carl D.
Carl D.
User

Received reinstall message  en

Auteur : Carl D.
Visité 1768, Followers 1, Partagé 0  

While opening ev12 I received error message stating error occurred while opening program please reinstall when clicked on a message asking to change computer settings when click yes the ev box opens to begin program reinstall. If I follow that will I loss all my web files and already created web site or will my files and Web site creations remain after I do the new reinstall.

Thanks, Carl D.

Posté le
2 RéPONSES - 1 CORRECT
Paul M.
Paul M.
Moderator

Hello Carl,

In a default installation WebSite X5 stores all project files separately from the program files, in the user's Documents.

So reinstalling the software does not affect existing projects if you have not changed folder paths.

However, and I cannot stress this enough, you should always maintain a discrete backup of any project you are working on, in the form of an IWZIP file as produced in Step 5 ('Export the Project' option), and this backup should be stored securely in a location remote from your computer.

If you follow this advice then there is no reason to ever lose a project or project data... if the worst happens simply import the IWZIP file back into WebSite X5 after reinstalling the software.

Good luck,

Paul

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Posté le de Paul M.
Carl D.
Carl D.
User
Auteur

Ditto to that back-up suggestion.

Thanks again,

Carl D.

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Posté le de Carl D.