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Terry R.
Terry R.
User

Search bar not showing on mobile phone  en

Auteur : Terry R.
Visité 2260, Followers 1, Partagé 0  

Hi.

I have made my website www.abledomestics.co.uk responsive with website x5 12 pro. however, the search bar is not appearing when I view the website on a mobile phone. How can i resolve this?

Posté le
5 RéPONSES - 1 CORRECT
Gabriele P.
Gabriele P.
User

...at point 1., have you selected responsive design?

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Posté le de Gabriele P.
Terry R.
Terry R.
User
Auteur

Yes. I have

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Posté le de Terry R.
Paul M.
Paul M.
Moderator

Hello Terry,

It is not possible to include a search field in the header of a responsive template.

Please see the following thread for further details:

https://helpcenter.websitex5.com/post/132188

Kind regards,

Paul

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Posté le de Paul M.
Terry R.
Terry R.
User
Auteur

Can this be corrected in an update? the reason I bought 12 pro was to make my website responsive. It has achieved this, but now i have no search bar on mobile phones, and as I sell products online and most of my customers will use mobiles, it has not really achieved anything and I will loose custom.

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Posté le de Terry R.
Andre E
Andre E
Moderator

Terry,

If you like to have it build in by Incomedia I suggest to create an IDEA post, so the programmers will taka a look at it.

In the mean time there are workarounds as mentioned in the link Paul kindly wrote.

Thank You,

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Posté le de Andre E