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Nigel P.
Nigel P.
User

I have not received my V13 download link.  en

Auteur : Nigel P.
Visité 1548, Followers 1, Partagé 0  

I have received the payment receipts from cleverbridge (2 items) and Paypal payment confirmation but not the V13 download link. V13 does not appear against my licence information. Is there a problem?

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2 RéPONSES - 1 CORRECT
Nigel P.
Nigel P.
User
Auteur

Just found out that I need to paste the new licence key into the licence information. This is not clear in the Cleverbridge information

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Posté le de Nigel P.
Paul M.
Paul M.
Moderator

Hello Nigel,

To download your software please visit the following link and log in with the email address which you used to purchase v13:

https://helpcenter.websitex5.com/profile/downloads

Your v13 licence details will appear on your profile the first time you install and activate the software.

Kind regards,

Paul

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Posté le de Paul M.