WebSite X5Help Center

 
Paul W.
Paul W.
User

Jan 31 update still cause program to freeze  en

Auteur : Paul W.
Visité 2125, Followers 1, Partagé 0  

As with the previous update. The program will not load a previousuly completed project. Reinstalled earlier version back in business.

I understand Incromedia is aware of the issue and is working on a solution.

Question - How to find out if update is "safe"?

Paul

Posté le
4 RéPONSES - 1 CORRECT
Incomedia
Claudio D.
Incomedia

Hello Paul,

What exactly happened when you tried to load the previously completed project?

How big is this project file?

Many thanks!

Lire plus
Posté le de Claudio D.
Paul W.
Paul W.
User
Auteur

Hi Claudio,

I sent the file before in an earler post. The file is 4.2 GB

The file work get locked at 92% the same as with the 17 Jan update

Lire plus
Posté le de Paul W.
Incomedia
Claudio D.
Incomedia

Hello Paul,

Generally in the changelog http://www.websitex5.com/changelog/v13/ you can find the informations about what has been solved in the update when released. What you can do is to make a copy of a project before updating and then open the opy in the updated version to test it.

Many thanks!

Lire plus
Posté le de Claudio D.
Paul W.
Paul W.
User
Auteur

Latest update works, project loads

Thank you

Lire plus
Posté le de Paul W.