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Paul W.
Paul W.
User

Jan 31 update still cause program to freeze  en

Author: Paul W.
Visited 2473, Followers 1, Shared 0  

As with the previous update. The program will not load a previousuly completed project. Reinstalled earlier version back in business.

I understand Incromedia is aware of the issue and is working on a solution.

Question - How to find out if update is "safe"?

Paul

Posted on the
4 ANSWERS - 1 CORRECT
Incomedia
Claudio D.
Incomedia

Hello Paul,

What exactly happened when you tried to load the previously completed project?

How big is this project file?

Many thanks!

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Posted on the from Claudio D.
Paul W.
Paul W.
User
Author

Hi Claudio,

I sent the file before in an earler post. The file is 4.2 GB

The file work get locked at 92% the same as with the 17 Jan update

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Posted on the from Paul W.
Incomedia
Claudio D.
Incomedia

Hello Paul,

Generally in the changelog http://www.websitex5.com/changelog/v13/ you can find the informations about what has been solved in the update when released. What you can do is to make a copy of a project before updating and then open the opy in the updated version to test it.

Many thanks!

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Posted on the from Claudio D.
Paul W.
Paul W.
User
Author

Latest update works, project loads

Thank you

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Posted on the from Paul W.