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Thorkild Kristensen
Thorkild Kristensen
User

Can't play audio files mp3 and mp4 in X5 Ver. 13  en

Auteur : Thorkild Kristensen
Visité 2187, Followers 1, Partagé 0  

In X5-Ver 13 i can't play audio files (mp3 & MP4) loaded from a local disk, even not in the preview section, the icon for audio/video comes up, but when i prees the play button nothing happens.

I can load and play youtube audio and video without any problems.

On the same PC i have the X5-ver 12 installed also, and the localy loaded mp3 & mp4 files works perfect here, both as preview and uploaded.

do anyone have a solution here??

Posté le
5 RéPONSES
A. Kris
A. Kris
User

Hello Thorklid!

Preview  does  not  appear  it  is  true!  Do  not  worry,  exports  the  online  site,  they  will  see :-)  Same  thing  is  also valid  for  the  youtube  link. See in this example

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Posté le de A. Kris
Thorkild Kristensen
Thorkild Kristensen
User
Auteur

JUST AN ADITTIONAL NOTE

In the Gallery ( pictures slide show) the "Soundtrack" dosn't work, but it aalso work in X5- ver 12

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Posté le de Thorkild Kristensen
John S.
John S.
User

Hello Thorkild

As You have the PRO-version, You can in preview choose one of Your "normal" browsers. When You do that, You will see the page as it will look when uploaded. If You have installed IE, Firefox,Chrome and Edge, You are able to choose to see the preview if one of these browsers.

Goddag Thorkild

Da du har PRO-versionen, så har du mulighed for at se preview i din "normale" browser.

Vælg preview, og du kan herefter ( øverst til højre ) vælge mellem een af dine installerede browsere.

Du vil herefter se preview i denne browser, og her skulle du gerne kunne se din video.

Med venlig hilsen

John S.

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Posté le de John S.
A. Kris
A. Kris
User

hello John,

ws  Preview  prompts  you  to  install  plugins  media.  but  if  the  same  file  insert  in  WS11  or  WS12  opens  even  premiered.  so  it  is  obvious  that  the  problem  only  the  WS13  has.

is  the  same  does  not  appear  correctly  in  any  browser,  for  lack  of  plugin  media,  but  when  put  onlne  is  visible :-).  attention  in  the  smartphone  is  always  with  the  play  button  to  start  manually.
 while  versions  ws11 and ws12  display  it  properly  even  in  the  preview . (on win10 64bit)

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Posté le de A. Kris
John S.
John S.
User

Hello A. Kris

I know that X5 ver11 and ver12  does not have this problem and that Ver 13 has the problem.

When I used Ver 13 PRO I solved the problem by choosing a browser, and it solved the problem even if it was a little bit annoying.

I just told about an easy "workaround" .

I hope that some day all the problems in ver 13 will be solved.

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Posté le de John S.