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Dennis Trotter
Dennis Trotter
User

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Auteur : Dennis Trotter
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I am unable to publish my web page. It keeps asking for a ftp and i have contacted my  ISP and they advised that I need to contact your company. I have had this program for a while now and have not been able to use it.

Posté le
4 RéPONSES
Andre E
Andre E
Moderator

That's strange they shoould provide it to you. Do you have it then fill the information in in step 5. (upload website) Else return to your provider.

See also: https://helpcenter.websitex5.com/fr/post/27620

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Posté le de Andre E
Serg Linds
Serg Linds
User

For this situation, the ISP has nothing. For the website appeared on the Internet need to use the services of a hosting provider and domain Registrar.

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Posté le de Serg Linds
Esahc ..
Esahc ..
Moderator

Dennis, have you registered your software?  We can not identify which version of WX5 you are using.

Do you have your own hosting or are you wishing to use the hosting often provided with the purchase of WX5?

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Posté le de Esahc ..
Incomedia
Elisa B.
Incomedia

Hello Dennis, 

I confirm you have to contact your web hosting provider, they will provide you with the data you have to use to export the website. 

I wish you a lovely day. Kind regards.

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Posté le de Elisa B.