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Martina G.
Martina G.
User

Help needed with design format error on server  en

Auteur : Martina G.
Visité 642, Followers 1, Partagé 0  

I've created a great site that I need to launch tomorrow.The design is great but when I uploaded it to the server the design was missing and only images and text remained. What have I done wrong? I'm using Evolution 13. I've used your software for many years but only used Version 13 for the first time with this one. Please help. If I cant get this resolved today I have to create a whole new site in new software. :-( I've uploaded the 2 scenarios...the site on the server whihc I have had to pull down....and the site as it appears in your software preview screen.....big difference!

Kind regards.

Martina Glennon / ***

Posté le
2 RéPONSES
Esahc ..
Esahc ..
Moderator

Martina, what you are seeing is the result of an incomplete upload.

You could try again with a full upload (not new and changed), before doing the upload, CTRL+preview should ensure the whole site is updated, and then when later viewing in your browser, CTRL+F5 to clear the cache on your PC.

If that does not work and there are no error messages, you may wish to export to disk and then upload via filezilla (free) which may indicate where there might be a problem.

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Posté le de Esahc ..
Incomedia
Elisa B.
Incomedia

Hi Martina, 

I already answered you at https://helpcenter.websitex5.com/fr/post/188101 you can follow that post to find the solution.
I ask you kindly to open only one post for question: It’s better for you, because you need to follow less posts, and also for the community, that can use better the internal search engine.

Thanks! Kind regards.

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Posté le de Elisa B.