WebSite X5Help Center

 
A S.
A S.
User

Wx5 pro V16.2.1 update 16.3.1 does not work on second pc. message no registered version on my pc  en

Auteur : A S.
Visité 1530, Followers 1, Partagé 0  

Hello,

On my laptop I installed my second WX5 pro version 16.

After starting up the program it shows the message to update to V 16.3.1 but after confirming to update the program, it shows a popup with the message,  that I do not have a certificated version, but i do have this.

What could be the problem?

A.san

Posté le
2 RéPONSES - 1 UTILES - 1 CORRECT
Incomedia
Elisa B.
Incomedia

Hi there,

thank you for your message. 

Please download the latest version of the software from the "Download" section of your account, then please try again. 

Thanks! Kind regards.

Lire plus
Posté le de Elisa B.
A S.
A S.
User
Auteur

Yep, this did solve this problem.

Thanks

Lire plus
Posté le de A S.