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X5 Croatia
X5 Croatia
User

Version 17  en

Auteur : X5 Croatia
Visité 1791, Followers 1, Partagé 0  

We paid the "POWER UPDATE" Incomedia !!! Fix this catastrophe you have made or return paid. This I did not expect from you, we always look through your fingers, this time I do not. I lost 39 webdesigns with this, I'm sorry I've switched it to this version. It is impossible to return to the 16, but it does the same with the bugs ... I lose the users and this is your fault ... Why do you silence, at least answer if we could expect a repair of this ... To save at least a little work, You You've earned, what are we going to do with our customers now ???

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4 RéPONSES
Esahc ..
Esahc ..
Moderator

WX5 always prompts to make a copy of the project (and therefore maintain a full working v16 project) when opening the project in a new version. You upgraded 39 webdesigns and did not make one copy or export first?

Just out of interest, these damaged projects, are they pure WX5 or do they all include 3rd party code?

(I am sorry, I know you are having extreme difficulties, but I have converted a dozen or so projects and am yet to experience any insurmountable problems.)

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Posté le de Esahc ..
X5 Croatia
X5 Croatia
User
Auteur

I use only your code. No 3rd code. My mistake is buying "update protection" and instal v17.. Too soon. This is just a demo version and you relly on this forum to correct the bugs. We are your free of charge testers and you sell us a default product... Read the posts of other users. Shame on you...

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Posté le de X5 Croatia
Esahc ..
Esahc ..
Moderator

Sadly I do not work for Incomedia.

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Posté le de Esahc ..
Incomedia
Stefano G.
Incomedia

Good day to you

I'm already providing support for the reported issues on your other topic:

https://helpcenter.websitex5.com/fr/post/202823

Please refrain from opening multiple topics on the same matter, as to avoid loss of information

Thank you

Stefano

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Posté le de Stefano G.