WebSite X5Help Center

 
Kim H.
Kim H.
User

Not possible to install updates on my computer  en

Auteur : Kim H.
Visité 1218, Followers 1, Partagé 0  

I am trying to install update to Vers 17.1.1. 

I am continously getting the message :

''It was not possible to install the files on your computer''

''Please verify that all programs are closed and restart updates''

I have stoppet all programs (including antivirus program' , and I am still not able to update my program.

Hope somebody have an idea how to solve this problem :-)

Posté le
2 RéPONSES - 1 UTILES
Esahc ..
Esahc ..
Moderator

Kim

Click on your profile (top right this screen) and select download.

Download the current version and then install.

Lire plus
Posté le de Esahc ..
Kim H.
Kim H.
User
Auteur

Esahc...

Thanks for your answer. I can see that it is a huge file and at the moment I only have a slow satellite connection. I will try to download in week 16 when I have access to fast WiFi.

Lire plus
Posté le de Kim H.