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Kim H.
Kim H.
User

Not possible to install updates on my computer  en

Author: Kim H.
Visited 1612, Followers 1, Shared 0  

I am trying to install update to Vers 17.1.1. 

I am continously getting the message :

''It was not possible to install the files on your computer''

''Please verify that all programs are closed and restart updates''

I have stoppet all programs (including antivirus program' , and I am still not able to update my program.

Hope somebody have an idea how to solve this problem :-)

Posted on the
2 ANSWERS - 1 USEFUL
Esahc ..
Esahc ..
Moderator

Kim

Click on your profile (top right this screen) and select download.

Download the current version and then install.

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Posted on the from Esahc ..
Kim H.
Kim H.
User
Author

Esahc...

Thanks for your answer. I can see that it is a huge file and at the moment I only have a slow satellite connection. I will try to download in week 16 when I have access to fast WiFi.

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Posted on the from Kim H.