WebSite X5Help Center

 
Kim H.
Kim H.
User

Not possible to install updates on my computer  en

Author: Kim H.
Visited 1259, Followers 1, Shared 0  

I am trying to install update to Vers 17.1.1. 

I am continously getting the message :

''It was not possible to install the files on your computer''

''Please verify that all programs are closed and restart updates''

I have stoppet all programs (including antivirus program' , and I am still not able to update my program.

Hope somebody have an idea how to solve this problem :-)

Posted on the
2 ANSWERS - 1 USEFUL
Esahc ..
Esahc ..
Moderator

Kim

Click on your profile (top right this screen) and select download.

Download the current version and then install.

Read more
Posted on the from Esahc ..
Kim H.
Kim H.
User
Author

Esahc...

Thanks for your answer. I can see that it is a huge file and at the moment I only have a slow satellite connection. I will try to download in week 16 when I have access to fast WiFi.

Read more
Posted on the from Kim H.