WebSite X5Help Center

 
Henry N.
Henry N.
User

How To Install Purchsd Tempolate Pkgs  en

Auteur : Henry N.
Visité 1828, Followers 2, Partagé 19  
Mots-clés :: installation

I tried to load the two template packages I purchased but when I try to install I get the message that Website X5 installation path cannot be found When I find the path to the software it still doesn't like it. How do I install the 2 template pkgs I boiugt Not a very promosing beginning to say the least

Posté le
3 RéPONSES
Pcssa .
Pcssa .
Moderator

. . . you have to install to the same directory as x5 Wink

Lire plus
Posté le de Pcssa .
Henry N.
Henry N.
User
Auteur

I tried the pathy to thge directory where it installed itself

C:\Program Files (x86)\WebSite X5 v9 - Evolution\WebSiteX5.exe

When that didn't work I tried

C:\Program Files (x86)\WebSite X5 v9 - Evolution\WebSiteX5.exe\templates

What I didn't do was copy the files templatepack901 and templatepack902 directly into

C:\Program Files (x86)\WebSite X5 v9 - Evolution\WebSiteX5.exe\templates  and then retry

Advice ?

I'm unimpressed that s/w gets shipped without instructions and that can't find the path the installation s/w created for itself.  If this was freeware perhaps thre would be an excuse but I paid for both template sets.  If that is an indication of the level of expertise, attention to detail, caring about customers and  professionalism of the company then perhaps I made a mistake, should take my lumps and just unistall everything write a scathing review on the internet  and seek out a company that knows how to write software for the internet 

I should NOT have to be doing this (BTW I was VP operations of a major computer coimpany with 900 s/w folks reporting to me so I am patient but also know malpractice when I see it.

Tx

H

Lire plus
Posté le de Henry N.
Incomedia
Samantha M.
Incomedia

Hello Henry!

Your path should look something like this: C:\Program Files\WebSite X5 v9 - Evolution.

Lire plus
Posté le de Samantha M.