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Teresa S.
Teresa S.
User

Acceso Administrador Blog Des De Mobil  es

Auteur : Teresa S.
Visité 2637, Followers 2, Partagé 8  

Buenas tardes,

No puedo acceder a la página de administración del blog (blog/admin) a través del mobil (es un Android).

¿Alguien sabe como solucionarlo?

Gracias.

Posté le
15 RéPONSES - 1 CORRECT
Incomedia
Claudio N.
Incomedia

Hello Teresa,

In V9 the administration page is /admin and not /blog/admin. Did you check that the url is correct? Wink

To access to the administration area, you should use the admin login data written at step 4 -> Access Management.

Google Translate:

HolaTeresa,

EnV9esla página de administración/ adminy no/ blog/ admin.¿Ha comprobadoquela URLes correcta?guiño

Para accederal área de administración, debe utilizarlos datos de accesoadminescritoen el paso 4-> Gestiónde acceso.

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Posté le de Claudio N.
Teresa S.
Teresa S.
User
Auteur

Dear Claudio,

I know the exact URL Wink

When I connect with my PC, I have no problems, but when I try to connect through my mobile phone (HTC - Android) always appears the same message: user name or/and password incorrects.

Can you help me, please?

Thanks!

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Posté le de Teresa S.
Teresa S.
Teresa S.
User
Auteur

Of course: user name and password ARE corrects.

Thanks.

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Posté le de Teresa S.
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Claudio N.
Incomedia

Are you sure on Android the encoding is correctly set? If you see that error, it means that the system find a mismatch between the correct login data and the typed words.

Does your password contain special chars?

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Posté le de Claudio N.
Teresa S.
Teresa S.
User
Auteur

Yes! My password contain special characters!

How can I revise if the encoding is correctly set on my Android? Which is the feature I have to look into?

Many thanks for your help!

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Posté le de Teresa S.
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Claudio N.
Incomedia

It depends on the device you're using.

My suggestion is to update your password using only "western" chars. That will extend the compatibility without decreasing the security level of the blog. Wink

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Teresa S.
Teresa S.
User
Auteur

I am really sorry, but I tried your solution and it didn't work...Frown

When you try to login using the mobile, at first everything seems correct, but suddenly, after the "loading..." page, it returns to "login error".

Which could be the problem? It's like... It seems that the mobile can't "connect" to the server to do authetication problem. Does it make any sense?

Thanks for your help!

PD. My web iswww.vullescriure.cat

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Posté le de Teresa S.
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Claudio N.
Incomedia

Can we do a test?

I've made a small file called test_login.php. It just test the connection without exposing your personal data.

You have to upload the php file into the "admin" folder of your site. Then, go to http://www.vullescriure.cat/admin/test_login.php and type some data in the two fields (it doesn't matter if you type the correct login data or not) then press "Test connection".

Do this test with your PC and your mobile phone then copy and paste the printout in your answer.

You can find the file attached to this post.

Thank you so much!

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Posté le de Claudio N.
Teresa S.
Teresa S.
User
Auteur

Hi Claudio,

I get the same result with my PC and my mobile phone:

Array ( [txt1] => username [txt2] => password )

"Username" and "password" were the names I typed.

Does it help you?

Thanks for your help!

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Posté le de Teresa S.
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Claudio N.
Incomedia

Thank you for doing this test. It shown, at least, that the data sent to the server come clear on it.

I've tested an admin section from a "clean" site on our server using an Android phone. The login went really smooth and I was able to navigate trough the admin section. You can try it here: http://websitex5.co.uk/examples/mrc/mobile_login/admin/

Could it be a setting of your mobile phone? Is it using Android? I suggest to reset the settings of the browser in that case.

Thank you!

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Posté le de Claudio N.
Teresa S.
Teresa S.
User
Auteur

Hi Claudio,

My mobile phone is using Android. All the setting are the initials ones: I just bought the mobile a few weeks ago. Do I have to test some feature in particular?

By the way, how can I try if I am able to navigate trough the admin section you posted? Which are the username and password of your example?

Thanks for you time!

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Posté le de Teresa S.
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Claudio N.
Incomedia

Sorry, I forgot them. You can access at the admin section with the following data:

Username: admin

Password: claudio

Let me know if you can navigate through it.

Thank you!

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Posté le de Claudio N.
Teresa S.
Teresa S.
User
Auteur

Hi Claudio,

It doesn't work. Frown

I type the username, I type the password. The "Loading..." page appears but then, suddenly, it goes back: "I dati di accesso inseriti non sono corretti"

I don't know what to do. Any idea?

Many thanks!

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Posté le de Teresa S.
Incomedia
Claudio N.
Incomedia

Hi,

It makes me think about a misconfiguration of your mobile phone because we can access to it using Android phones.

Googling around, I've found that some Android users had troubles while logging in into login forms.

Take a look here: http://www.google.com/support/forum/p/gmail/thread?tid=292f5357d10b953d&hl=en

Moreover, the reason why you cannot login ma be the fact that your cookies are blocked.
Go to menu in your android browsers --> more --> settings --> cookies and check if they're enabled.

Thank you!

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Posté le de Claudio N.
Teresa S.
Teresa S.
User
Auteur

IT WORKS!

The cookies were the problem Wink

MANY MANY MANY THANKS for your help!

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Posté le de Teresa S.