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Andrzej K.
Andrzej K.
User

Is it disallowed to use code on my account bought from other e-mail address  en

Auteur : Andrzej K.
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Paul, is it disallowed to use code on my account bought from other e-mail address?

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2 RéPONSES
Paul M.
Paul M.
Moderator

Hello Andrzej,

I've moved your question into its own thread as Incomedia might wish to turn the other one private so that they can share confidential account details with the OP.

As far as I am aware the Credit Pack Codes will only work with accounts tied to the same email address as that used when purchasing the codes themselves.

But as this is a matter for Incomedia rather than the moderators it would be best to wait for an official reply.  I've alerted the support team to this thread.

Kind regards,

Paul

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Posté le de Paul M.
Incomedia
Elisa B.
Incomedia

Hi Andrzej, 

in order to be able to use Credits, the code will need to be registered on the same account where the program licence is. Are you having issues with the Credits registration?

Please let me know if I can be of further help. Kind regards.

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Posté le de Elisa B.