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Gerry J.
Gerry J.
User

Text module isn't working.  nl

Auteur : Gerry J.
Visité 1356, Followers 1, Partagé 0  

The text module in my programm doesn't work. Even after installing the update it stays the same. I can place a picture in it, but that is only visible in "voorvertoning". Even older pages has no text in the module but it is there.

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2 RéPONSES
Incomedia
Stefano G.
Incomedia

Hello Gerry 

This issue is usually caused by either faulty Windows permissions and an intrusive antivirus which blocks some of the software's functionalities.

Please proceed like this: 

Shut the software down. 

Add it to the exceptions for both the antivirus and firewall

Restart the software as Administrator

Try this out and let me know if the situation improves

Thank you

Stefano

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Posté le de Stefano G.
Incomedia
Stefano G.
Incomedia

Hello Gerry

I would like to inform you that an update is available for testing which addresses your issue, should you be part of the BETA program.

You can read more about it here in case you are not and wish to join:

http://beta.websitex5.com/

Keep in mind that this update will not be available should your license have expired for longer than 14 days now.

If you have the chance to test it out, please leave me a feedback here

Thank you

Stefano

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Posté le de Stefano G.