Notification of changes/answers to posts and threadsAuteur : Esahc ..
Back in 2016 I submitted this idea
I would like to submit it again as a new request in the hope that someone will see the merit in such a simple request so the helpcenter can become far more useful and responsive. It is easy to miss an update to a thread or even an answer to a question on the helpcenter. Incomedia has the email address of every user, surely it would be a simple matter to send an email when a thread is added to so that every person who has commented, is following or submitted the question is advised. The link is all that is needed in the email.
This could be a simple optional checkbox in the users profile.
For the users who are angry about some feature or failure this does not appear to be an issue because they scour the posts for likeminded people or similar issues, but most of the time I am not angry. It takes considerable effort to check and recheck for updates to posts I may have commented on or marked as following, especially if I have been offline for a day or 2.