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Orsolya C.
Orsolya C.
User

Several problems after last update  en

Auteur : Orsolya C.
Visité 1137, Followers 1, Partagé 0  

Hi Guys,

Until yesterday everything worked correctly and 
I have just updated the new version of WebSiteX5 and I have several problems:


1. It says that PhP version is under the minimum required. Before updating (yesterday), it worked correctly

2. I can't log in to the website on WebSite Manager App: it says "check that the data is correct"

3. In the webshop, the "NEXT" button doesn't work any more

4. In shipping address, there are just 3 required data: First/Last name, ZIP and Town. Customer can't give the company name and the proper address!

5. Every now and then it misses the Hungarian translation in the webshop

Thank you for your help

Orsi

Posté le
8 RéPONSES - 2 UTILE
Esahc ..
Esahc ..
Moderator

Orsolya, through the control panel of your web hosting (or by asking them to assist), upgrade php to 7.1 or greater.

This should fix most problems but please advise outstanding problems after the upgrade of php

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Posté le de Esahc ..
X5 Croatia
X5 Croatia
User

My posts are hidden in praise section... I have problems also...

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Posté le de X5 Croatia
Incomedia
Stefano G.
Incomedia

Hello Orsolya Csernak,

1. and 2. Please verify PHP version, as suggested.

3. Please be sure to use the updated version. As soon as you launch WebSite X5 you will be notified about new updates

4.Can you please give me more info and/or the URL of your website?

5. Please check in the Content Language settings in SteP 1. You can also add or export a local language.

Let me know,

Stefano

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Posté le de Stefano G.
Branko P.
Branko P.
User

Hello i had the same problem. In my control panel i had PHP version set on 7.0 and i had the same problem, my php sites did not worked. Now i set php vesion to 7.1 and now looks like works everything. Thanks for helping us.

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Posté le de Branko P.
Orsolya C.
Orsolya C.
User
Auteur
Stefano G.
Hello Orsolya Csernak, 1. and 2. Please verify PHP version, as suggested. DONE, NOW IT IS 7.1. THANKS ... BUT STILL PROBLEMS: A) "NEXT" button in webshop doesn't work B) Delivery address: I can't select which data I want to collect.... there is no option for address or company name. 3. Please be sure to use the updated version. As soon as you launch WebSite X5 you will be notified about new updates - YES, THE LATEST VERSION IS RUNNING 4.Can you please give me more info and/or the URL of your website? WWW.STRASSZKO.HU 5. Please check in the Content Language settings in SteP 1. You can also add or export a local language. - MY PROBLEM IS, THAT I HAVE TO DISCOVER WHERE THE HUNGARIAN TRANSLATION IS MISSING AND IT IS HARDLY DIFFICULT.  THANK YOUUUU Let me know, Stefano
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Posté le de Orsolya C.
Tom G.
Tom G.
User

@X5 CroatiaUser

I was lucky to see your message you are talking about before it was hidden!

You started it with the word "Disappointed". No good...

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Posté le de Tom G.
Alex S
Alex S
User

Same problem ,,, I have to go back to earlier version.

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Posté le de Alex S
Incomedia
Stefano G.
Incomedia

Hello Orsolya

I will try to answer your questions one by one:

1_ The issue with PHP should be gone after updating. I think you confirm this now and we can move on with the other issues. By the way, this was actually no real issue. The software performs tests before exporting in order to verify that your hosting meets the requirement. If you see that the PHP version is not okay, you should not export the website online. Update the PHP version first so that the warning is gone

2_ We're currently aware of this and already investigating the matter. I will keep you posted here on this

3_ About the mentioned fields, they should all already be there. You just need to turn them visible from the software configuration:

4_ If you're missing any Hungarian translation, please let me know here. I will contact the developers so that it can be added

Thank you

Stefano

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Posté le de Stefano G.