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Terry R.
Terry R.
User

Order form going into junk mail  en

Auteur : Terry R.
Visité 1270, Followers 1, Partagé 0  

Hi all.

i have a problem with receiving contact form and product order forms. For some reason they all seem to go straight into my junk folder, doesnt matter which email program i use, i have also added my email to the safe senders list and unblocked it from spam but everytime i get a new query or order it ends up back in my junk folder.

Any ideas or help woulds be much appreciated

My website address is https://discountwashers.co.uk

TIA.

Posté le
2 RéPONSES
Andre E
Andre E
Moderator

Maybe the footer note is responsible for this. check it or test without it.

step2 email layout -> footer note.

some providers check also and they good have been misguided so that they may add a spam note. I am not sure here, so you could also check with your provider.

Hope it helps a bit.

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Posté le de Andre E
Aleksej H.
Aleksej H.
Moderator

Hello.To minimize the risk of emails getting into spam, add SPF, DKIM, DMARC records for the domain.You can find out from your hosting provider.

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Posté le de Aleksej H.