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Terry W.
Terry W.
User

Current X5 2020.2.5 Pro Won't Open Even After Reinstall?  en

Auteur : Terry W.
Visité 1591, Followers 1, Partagé 0  

Hi,

   I currently tried to open Website X5 Pro and it won't start. I reinstalled and it still won't open after a restart. I am using 2020.2.5

   How can I trouble shoot this?

Regards,

Terry

Posté le
4 RéPONSES - 2 UTILE - 1 CORRECT
Aleksej H.
Aleksej H.
Moderator

Hello.2020.2.5 is a beta version.I recommend to remove it, download 2020.2.4 from your personal account on this site and install 2020.2.4.

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Posté le de Aleksej H.
Terry W.
Terry W.
User
Auteur

Sorry there is only 2020.1.14 and 2020.2.5 in my account. Can you add 2020.2.4 please.

So I completely uninstalled 2020.5, cleaned all the files out, cleaned the registery and reinstalled 202.1.14.

The installer never reported back that it was complete. Tried to open the software from the desktop icon and again from the executable in the install folder. Nothing runs or opens. What do I do now?

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Posté le de Terry W.
Aleksej H.
Aleksej H.
Moderator

Now 2020.2.5 stable version.Download it, uninstall your program and reinstall it.

Try disabling antivirus and firewall.

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Posté le de Aleksej H.
Terry W.
Terry W.
User
Auteur

Hi,

   Found the soultion to fix this issue. Downloaded Tweaking.com - Windows Repair Free/Pro from this website:

https://www.tweaking.com/content/page/windows_repair_all_in_one.html

Ran all the utilities after rebooting into Safe Mode. Restarted into normal mode and Website X5 Pro open and ran the first try!

Regards,

Terry

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Posté le de Terry W.