WebSite X5Help Center

 
Terry W.
Terry W.
User

Current X5 2020.2.5 Pro Won't Open Even After Reinstall?  en

Author: Terry W.
Visited 1235, Followers 1, Shared 0  

Hi,

   I currently tried to open Website X5 Pro and it won't start. I reinstalled and it still won't open after a restart. I am using 2020.2.5

   How can I trouble shoot this?

Regards,

Terry

Posted on the
4 ANSWERS - 2 USEFUL - 1 CORRECT
Aleksej H.
Aleksej H.
Moderator

Hello.2020.2.5 is a beta version.I recommend to remove it, download 2020.2.4 from your personal account on this site and install 2020.2.4.

Read more
Posted on the from Aleksej H.
Terry W.
Terry W.
User
Author

Sorry there is only 2020.1.14 and 2020.2.5 in my account. Can you add 2020.2.4 please.

So I completely uninstalled 2020.5, cleaned all the files out, cleaned the registery and reinstalled 202.1.14.

The installer never reported back that it was complete. Tried to open the software from the desktop icon and again from the executable in the install folder. Nothing runs or opens. What do I do now?

Read more
Posted on the from Terry W.
Aleksej H.
Aleksej H.
Moderator

Now 2020.2.5 stable version.Download it, uninstall your program and reinstall it.

Try disabling antivirus and firewall.

Read more
Posted on the from Aleksej H.
Terry W.
Terry W.
User
Author

Hi,

   Found the soultion to fix this issue. Downloaded Tweaking.com - Windows Repair Free/Pro from this website:

https://www.tweaking.com/content/page/windows_repair_all_in_one.html

Ran all the utilities after rebooting into Safe Mode. Restarted into normal mode and Website X5 Pro open and ran the first try!

Regards,

Terry

Read more
Posted on the from Terry W.