WebSite X5Help Center

 
Derek K.
Derek K.
User

Access management issues  en

Auteur : Derek K.
Visité 1274, Followers 1, Partagé 0  

I have set up a webpage using access management. I have one user who is saying that he cannot log in with the credentials that I have given him. when I use his credentials I have no problem at all logging in. As anyone else encountered this problem and if so what was the cause.

Regards

Derek

Posté le
2 RéPONSES - 1 CORRECT
Myron A.
Myron A.
User

The process is case-sensitive. Are you sure that your client is using the correct combination of upper and lowercase characters?

Lire plus
Posté le de Myron A.
Derek K.
Derek K.
User
Auteur

I found the problem. I had one page where the user did not have permission to view...my fault.

Lire plus
Posté le de Derek K.