No E-mail text received V9! 
Auteur : Richard H.Can someone please help me with the following problem!
After finally fixing up my homepage after updating from WebsiteX5 V8 to V9 the E-mail data is not displayed correctly. I have correctly entered the information under page creation / E-mail form / send and in advanced settings. The sender receives a correctly displayed and formated E-mail answer, however all i receive is an EMPTY E-mail! The data is there as i can see it in the preview window of Thunderbird if i highlight more than one E-mail or if i change the display settings from HTML to only text, but this is only a primitive text display. It seems that the data is not transmitted in HTML, as this did function correctly with V8 so i know it has nothing to do with my provider.
Can someone help!
Regards Richard.
Hi Richard,
I kindly ask you to modify the e-mail script settings of the program. To do that, please open step 0 and select the topic "Preferences". Select the option "E-mail form script type". This option allows you to choose the script to be used for sending e-mails, for example when using the E-mail Form Object.
By default the "Standard Script" is used: if this script does not work, due to the configurations on the Server being used, try replacing it and enable the "Low-level Script" (or "Low-quality Server Script") options.
Please, try to enable the "Low-level Script" option and export your website again.
The difference between a "Complete script" and a "Low quality server script" is quite little. First of all, I want to assure you that there are no differences between the two files when it comes to features. Both support text and HTML emails as well as attachements.
The only difference is in the newline characters. The complete scripts uses a "\r\n" char to feed a new line while the "low quality" script uses a single "\n" instead.
This is necessary when the server's configurations leads it to parse the "\r\n" as a double "\n", which causes a mess in the e-mail's header.
If you're interested in this, I suggest you to read this page on the PHP manual:http://nc.php.net/manual/en/function.mail.php
If this should not work, please enable the "Low-quality Server Script" option and export the website.
I hope this could help you!
Kind Regards,
Noemi
Auteur
Hi Noemi,
thanks for the information, i have finally managed to recieve a correctly formated e-mail with text, by selecting preferences /Low quality server script, but i still have one problem. With this setting there is no company Logo displayed, only an empty box where the logo should be! Once again, i do not understand why there are so many problems with this version 9 of X5 when everything worked perfectly with V8!
Regards Richard.
In this script is not posible to send att files. I now that you need a beautiful email look but in that script (low) that is not posible.
Auteur
Thanks for the info, i guessed this already. So why does the standard script not function with my provider? In V8 i had no problem. What have X5 changed in V9?
Regards Richard.
Your php version on the server please!