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JOSE OLIVER
JOSE OLIVER
User

Associate my websites with my new license. The old one has expired. How to do it  en

Auteur : JOSE OLIVER
Visité 416, Followers 1, Partagé 0  

All my work I have done with a license that has now expired.I forgot to renew it at the end of June.This is Version 2021.2.I bought a new license that I now have activated.However, when I open the program, Version 2021.2 still comes out and is not updated.How can I associate my websites with the new license that I have active?

Posté le
7 RéPONSES - 2 UTILE
Franz-Josef H.
Franz-Josef H.
Moderator

Have you updated the installed version or installed the new version? You can find the installation file in your profile menu at the top right of this page under Download. Download the file and start it. The new version should then be available. If you have used the standard project directory, the projects should also be visible in the program.

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Posté le de Franz-Josef H.
JOSE OLIVER
JOSE OLIVER
User
Auteur

The current version, which has expired, cannot be updated.That option is not provided.It is version 2021.2.So far I have not installed the new version that I have available with my current license.Should I install the new version?How should I do it so that my web sites are available?

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Posté le de JOSE OLIVER
Andrzej K.
Andrzej K.
User

You have to install a new version with a new licence and if you need the old version yuo instal then the old one with an old licence.

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Posté le de Andrzej K.
Valeriy I.
Valeriy I.
User

Hey!
I purchased a WebSite X5 Pro license, when I bought it it was written that the license is for always. Now the writer is that it has expired and offers to pay for the renewal. How shoud I understand this? Is the license valid for a year?

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Posté le de Valeriy I.
Franz-Josef H.
Franz-Josef H.
Moderator

WebsiteX5 is sold with a so-called update protection. This is valid for one year and you will receive all updates that appear for WebsiteX5 this year. After the expiry, you will no longer receive any new features or bug fixes automatically, although the software can still be used with its full range of functions.

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Posté le de Franz-Josef H.
Incomedia
Elisa B.
Incomedia

Hi!

The program stays active forever, but the licence does expire after one year after its activation date. Until then, you will be able to keep receiving all the updates and new versions we release.  You will then have the possibility to choose if you want to extend the licence or not: if you do, you will be able to keep receiving updates for a further year. Still, you can also decide not to extend it. If your licence isn't active, you can keep working with the version you own, but unfortunately you won't be able to receive any updates or new versions.

Thanks! Kind regards.

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Posté le de Elisa B.