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Gregory S.
Gregory S.
User

Mobile app for iphone  en

Auteur : Gregory S.
Visité 782, Followers 1, Partagé 0  

I have d/l the mobile app from the app store. But I am unable to get it to work.

I am entering the login and password for the admin as setup up in Access Management/users/administrator.

I get an error that says the website cannot be reached. Check that the address is correct. I am using the same website address that a user would use the get to the website.  ie. www.*.com/sub-directory

Does it require a sub-directory or something?

Posté le
8 RéPONSES - 3 UTILE - 1 CORRECT
Aleksej H.
Aleksej H.
Moderator

Hello. I sent a notification about your question to the company employees, expect an answer from them here in the comments.

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Posté le de Aleksej H.
Andreas S.
Andreas S.
Moderator
Meilleur utilisateur du mois DE

Which APP are we actually talking about here? The Website X5 Manager? This APP is only responsible for the backend and can only be accessed with admin access data!
Or do you mean an RSS Feed APP?

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Posté le de Andreas S.
Gregory S.
Gregory S.
User
Auteur

The essential Website X5 Tool to manage your sites from mobile, version 1.7.3 copywrite 2017. The app logo is a circle; half orange, half dark grey with W5 in it.

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Posté le de Gregory S.
Andreas S.
Andreas S.
Moderator
Meilleur utilisateur du mois DE

You have to log in to the browser on the PC with the admin access data and scan the QR code in the W5 apps.

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Posté le de Andreas S.
Gregory S.
Gregory S.
User
Auteur

Hi Andreas.  I am not sure what you mean by the PC with the admin access data.  In the Website X5 program, there is a QR code as in the picture. But scanning that just take my to the app store. I already have the app on my phone.  I simply cannot get the access to the control panel on my phone. I get an error that says the website cannot be reached. I assume I am not entering the correct data. But maybe that is not the issue.

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Posté le de Gregory S.
Axel  
Axel  
User

Hello Gregory,

Try with https://www.mybesite.com

Enjoy!
Axel

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Posté le de Axel  
Andreas S.
Andreas S.
Moderator
Meilleur utilisateur du mois DE

No, not this QR code!

You enter your domain in your browser with \admin behind it!

www.deinedomain.de\admin

You can see the access data under "1" in the access management! You then enter the admin access data in the browser and get to the backend.
There is the correct QR code that you have to scan.

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Posté le de Andreas S.
Gregory S.
Gregory S.
User
Auteur

Thank you Andreas.  The http://www.domain.com/admin was what I was missing.  Thanks for the eductaion.

As I aside, I still cannot make it work doing this manually. But no matter, the QR code worked.

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Posté le de Gregory S.