WebSite X5Help Center

 
Alan Bennett
Alan Bennett
User

Uploaded Website changes not showing  en

Auteur : Alan Bennett
Visité 683, Followers 1, Partagé 0  

I complete changes to my website X5 Pro 16

All uploads without error, but the changes do not appear until i enter a menu and make a selection. then on returning Home the changes have appeared

Posté le
22 RéPONSES - 1 CORRECT
Daniel W.
Daniel W.
User
Meilleur utilisateur du mois DEMeilleur utilisateur du mois EN

The old pages were probably in the browser cache and were displayed in the browser from there. Later, the pages were loaded from the web space.

Lire plus
Posté le de Daniel W.
Alan Bennett
Alan Bennett
User
Auteur

Daniel

Thanks for taking the time to answer. Sorry, I should have said this issues persists on restarting the browser

Also when uploading I chose complete website instead of changes only

Lire plus
Posté le de Alan Bennett
Daniel W.
Daniel W.
User
Meilleur utilisateur du mois DEMeilleur utilisateur du mois EN

And if the browser cache is cleared, does the problem persist?

There are instructions on Google and Youtube on how to clear the browser cache.

Lire plus
Posté le de Daniel W.
Daniel W.
Daniel W.
User
Meilleur utilisateur du mois DEMeilleur utilisateur du mois EN

Is this die new website?

----- Screenshot -----

Lire plus
Posté le de Daniel W.
Alan Bennett
Alan Bennett
User
Auteur

yes Daniel, BTW i had cleared the Browser Cache before asking for help. Thanks again for your help

Lire plus
Posté le de Alan Bennett
Incomedia
Elisa B.
Incomedia

Hi Alan, 

thank you for getting in touch. 

Please delete the files which are currently online, then export the whole project again and, after the website is back online, clear the browser cache: can you see the changes you applied now?

Thanks! Kind regards.

Lire plus
Posté le de Elisa B.
Alan Bennett
Alan Bennett
User
Auteur

Elisa, I have done this, deleted the public_html folder contents and uploaded the complete correctly functioning local website copy. Cleared the cache, No change in the problem

Lire plus
Posté le de Alan Bennett
Alan Bennett
Alan Bennett
User
Auteur
Alan Bennett
Elisa, I have done this, deleted the public_html folder contents and uploaded the complete correctly functioning local website copy. Cleared the cache, No change in the problem. However, changes to the blog appear correctly
Lire plus
Posté le de Alan Bennett
Daniel W.
Daniel W.
User
Meilleur utilisateur du mois DEMeilleur utilisateur du mois EN

i can see this:

Lire plus
Posté le de Daniel W.
Daniel W.
Daniel W.
User
Meilleur utilisateur du mois DEMeilleur utilisateur du mois EN

The "Home Page" in the menu above is incorrectly linked.

......./php.php

That should be the reason that the desired start page is not displayed.

Lire plus
Posté le de Daniel W.
Daniel W.
Daniel W.
User
Meilleur utilisateur du mois DEMeilleur utilisateur du mois EN

Take a screenshot of the "Home Page" in the WebSite X5 preview window and post it in the forum so that we in the forum can see what should normally be displayed and maybe there are errors in the screenshot.

Lire plus
Posté le de Daniel W.
Alan Bennett
Alan Bennett
User
Auteur

Daniel

Home page;

In the preview window it shows as php.html

online it shows as php.php

Lire plus
Posté le de Alan Bennett
Daniel W.
Daniel W.
User
Meilleur utilisateur du mois DEMeilleur utilisateur du mois EN

Normally, the "home page" should be called index.html or index.php so that it is displayed when the web address is called up in the browser.

Lire plus
Posté le de Daniel W.
Alan Bennett
Alan Bennett
User
Auteur

I have an index.php file i can see in filezilla

there is also a php.php file

if i delete the php.php file using filezilla the Home page button errors looking for php.php when it should go to index.php

Lire plus
Posté le de Alan Bennett
Daniel W.
Daniel W.
User
Meilleur utilisateur du mois DEMeilleur utilisateur du mois EN

A) Mark 1 and click 2

B) Mark 1 and at 2 rename from php to index

Lire plus
Posté le de Daniel W.
Daniel W.
Daniel W.
User
Meilleur utilisateur du mois DEMeilleur utilisateur du mois EN

After making the change, hold down the left Ctrl key and click on Preview and wait until the green progress bar has completely run through. Then export the entire website to the Internet.

Lire plus
Posté le de Daniel W.
Alan Bennett
Alan Bennett
User
Auteur

im on X5 Pro V16 looks different to your example, i will look to try and find the pages you show

Lire plus
Posté le de Alan Bennett
Alan Bennett
Alan Bennett
User
Auteur

OK, done that, thanks for your advice

I still see my Home Page as  php.html in the preview window

when i open the website online it say Not Secure

when i go to www.cyclewight.org.uk and click on Home it still says /php.php

I dont know what else to do

Lire plus
Posté le de Alan Bennett
Daniel W.
Daniel W.
User
Meilleur utilisateur du mois DEMeilleur utilisateur du mois EN

Old WebSite X5 Evo 13

A)

B)

Lire plus
Posté le de Daniel W.
Daniel W.
Daniel W.
User
Meilleur utilisateur du mois DEMeilleur utilisateur du mois EN

Did you click OK after making the change? Has the change been saved?

Would the change be exported to the web?

Possibly exit and restart the program. Also restart Windows.

Lire plus
Posté le de Daniel W.
Daniel W.
Daniel W.
User
Meilleur utilisateur du mois DEMeilleur utilisateur du mois EN

There is no forwarding from HTTP to HTTPS.

Maybe the .htaccess file was accidentally deleted on the web space?

Lire plus
Posté le de Daniel W.
Alan Bennett
Alan Bennett
User
Auteur

Daniel

Many thanks, there are a few differences betwwn the X5 versions, once i googled eigenschaften i found the properties icon!

That simple change you advised has sorted all the issues

Very many thanks and a frohe weihnachten if you celebrate Christmas

Lire plus
Posté le de Alan Bennett