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Thomas R.
Thomas R.
User

Password logins no working properly  en

Auteur : Thomas R.
Visité 819, Followers 1, Partagé 0  

Hello,

I have an employee website, that allows each location to login to view forms and databases for their store only.  It has worked for the past 4 years, without issues.  I did an upload last Tuesday, now many users/passwords login, but won't let them access any pages.  I have also did a full delete in my hosting, a full upload, same problems.  Along with this some pages that are "locked" with a password, let them right in.  Any idea on what is going on?

Posté le
7 RéPONSES
Aleksej H.
Aleksej H.
Moderator

Hello."Along with this some pages that are "locked" with a password, let them right in."- Please provide a link to such a page.Please provide a screenshot of the program where we can see that the page is closed.

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Posté le de Aleksej H.
Thomas R.
Thomas R.
User
Auteur

I selected my Bay CIty location, logged in, takes me back to the login page.  Can't access that page, but let's me into other pages.  As an admin, I can access all pages except one.

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Posté le de Thomas R.
Thomas R.
Thomas R.
User
Auteur
Thomas R.
I selected my Bay CIty location, logged in, takes me back to the login page.  Can't access that page, but let's me into some other pages.  As an admin, I can access all pages except one.
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Posté le de Thomas R.
Thomas R.
Thomas R.
User
Auteur

Now using an admin login, can't access 2 of the pages.  Shows logged in, but can't access those 2 pages, just takes me back to a login page.  (Does not show "Your account is not allowed to access page" instead just acts like I didn't log in yet.

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Posté le de Thomas R.
Thomas R.
Thomas R.
User
Auteur

What i now learned is that unless all users are selected, on some pages, even the admin credentials will not work.  See below "Login successful" as an admin, still won't let me into the page.

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Posté le de Thomas R.
Aleksej H.
Aleksej H.
Moderator

It would be nice to see the access settings in the program. Maybe something is set up wrong.

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Posté le de Aleksej H.
Incomedia
Stefano G.
Incomedia

Hello Thomas

I agree with Aleksej

Could you please share here the settings for one specific page and provide a couple of credentials to test it too?

Additionally, can you perform a full new upload of the project if you just recently upgraded the software?

I remain available here

Stefano

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Posté le de Stefano G.