WebSite X5Help Center

 
Colin B.
Colin B.
User

Unable to activate link for customer file download.  en

Auteur : Colin B.
Visité 1989, Followers 1, Partagé 34  
Mots-clés :: file,link,working

On my site (www.iteachgcse.co.uk) - I have a 'Download Preview' button. When I make the link to a File or URL where the previews are stored on the server, the program duplicates the first part of the URL! The downlad is therefore unavailable. What am I doing wrong?

Posté le
6 RéPONSES
Cheeky Man
Cheeky Man
User

Wink

There's no link on the button?

What exactly are you trying to download......

.

www.frankscybercafe.com

.

Lire plus
Posté le de Cheeky Man
Colin B.
Colin B.
User
Auteur

The file is a Powerpoint file (ppt). I make the link but it adds the URL twice!

Lire plus
Posté le de Colin B.
Incomedia
Riccardo P.
Incomedia

Hi Colin,

can you send me the URL of the site?

Do you create a link with the text object, link, select the linked file on your pc?

Lire plus
Posté le de Riccardo P.
Colin B.
Colin B.
User
Auteur

Hi - The URL of the site iswww.iteachgcse.co.ukand the Download button I want to activate is on (http://www.iteachgcse.co.uk/a-view-from-the-bridge.html). I cannot work out why it is not finding the file and even the error message asks if I want to go to iteachgcse.co.uk - not sure why.

Thanks for any assistance you can give

Lire plus
Posté le de Colin B.
Colin B.
Colin B.
User
Auteur

Brilliant! That works perfectly. Thank you so much. Why on earth would the server insert an extra folder? Is that not a bit weird? Nonetheless... your solution has saved a good deal of heartache. I owe you a beer or two! Thanks again. Laughing

Lire plus
Posté le de Colin B.