WebSite X5Help Center

 
Mark T.
Mark T.
User

Admin Password needed every time  en

Auteur : Mark T.
Visité 809, Followers 1, Partagé 0  

Every time we open X5 it goes through the initial installation process, how do we stop this?

We have installed on a second user and then re installed on the Admin user.

The 2nd user account is where the work is needed to be done.

Posté le
2 RéPONSES - 1 UTILES
Aleksej H.
Aleksej H.
Moderator

Hello. I sent a notification about your question to the company employees, expect an answer from them here in the comments.

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Posté le de Aleksej H.
Franz-Josef H.
Franz-Josef H.
Moderator

Check if under C:\Users\ The Admin username \AppData\Local\Incomedia\ there is a folder called WebSite X5 - Pro and if the licence.iwl file is inside this folder.

If this folder exists and the file is there, copy the folder and paste it under c:\Users\ The Windows username \AppData\Local\Incomedia and then start the program.

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Posté le de Franz-Josef H.