Shopping cart email notification not working in version 2024.2.7 ![en](https://d33s48lcrmbkow.cloudfront.net/1x1.png)
Auteur : J. Van ParysHi,
I have a website with shopping cart. It has been working fine for years.
Now I updated my version to 2024.2.7 and my website was converted to this latest version.
In my shopping cart "sending order" section (settings -> shopping cart -> sending order) I entered the "admin e-mail adress" AND checked the "send an email to notify the data has been received".
As a result, the customer gets an email with his order (this is still working) AND a mail is sent to the "admin e-mail address" but this is NOT working anymore. there is no error message whatever but the mail never arrives.
When I check the orders in the admin tool (website name/admin) the orders are correctly in there (as expected since the customer gets his confirmation email).
To be sure I sent a mail to the admin email address from my outlook account and that works fine (as expected since I didn't change anything in my website).
Has someone had a similar experience ?
Thanks for helping!
In the current version, the code for sending emails has been changed, which is causing problems for some web hosts.
As a solution in WebSite X5 under ...
5 Export > Export website to the Internet / Parameters
____________/ Email /
...uncheck the box...
[_] Allow sending from alternative senders
Auteur
That did the trick !!
Many thanks Daniel.