Cell phone order don send email to the shop mail account
Auteur : Jan H.Hi Guys
I have recently updatet my Website X5 project to version 2024.4.4 (also tried in newer 2024.4.8) and now I have an issue with my e-commerce. If my customers (but only using cell phone) will order from my e-commerce I will not get any email confirmation as usual. They will get respond to email. Its strange that it is working corectly via PC but never via cell phone order. I have PHP 8+ activated and it was already working corectly on website created by previous version from year 2023 on the same server settings. Webhosting company is telling me that it is a WebsiteX5 issue.
My website is:https://kovorytectvo.sk/
I have tried also to create a e-commerce from scratch using latest version but still same issue
Do you have any idea whats going on? Did some of you has ever came around this problem?
Thank you very much
Hello Jan,
I am sorry about the issue.
Could you please check if the function to allow alternative senders is enabled at Step 5 - Export ---> Upload to the internet ---> Parameters, in the E-mail tab?
If so, please disable it and re-export che website, it may be that your hosting space's default configuration does not support this.