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Orhan Akcicek
Orhan Akcicek
User

Shopping chart upload not working  en

Auteur : Orhan Akcicek
Visité 395, Followers 1, Partagé 0  

Hello 

I have a problem when I upload the shopping cart ( products ) to the server. I can't update and verify the product upload through the server to my hosting server. I am trying to upload 10,000products.

I have another website created by your software, with almost 500 pcs. It works....

Can you help me with this issue? Do you have any limitations on product uploads?

When I go to my website and click the search button, it keeps searching and never returns results.

Thanks

Orhan

my web 

Posté le
23 RéPONSES
Orhan Akcicek
Orhan Akcicek
User
Auteur

Second screen shot

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Posté le de Orhan Akcicek
Incomedia
Eric C.
Incomedia

Hello Orhan,
I am sorry about the issue.
Error 500 is an unspecified server error., for additional details you should consult your server error logs or ask your provider about this.
What version of PHP are you using on your hosting space, and have you encountered alerts when exporting your website?

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Posté le de Eric C.
Orhan Akcicek
Orhan Akcicek
User
Auteur

Dear Eric

PHP version is correct. I will attach.

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Posté le de Orhan Akcicek
Orhan Akcicek
Orhan Akcicek
User
Auteur

I don't understand, upload is working but shopping chart is not update

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Posté le de Orhan Akcicek
Orhan Akcicek
Orhan Akcicek
User
Auteur

If the hosting server had a problem, Access management does not connect and download. Soi problem probably at your side.

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Posté le de Orhan Akcicek
Incomedia
Eric C.
Incomedia

Hello,
it seems you are using PGP 8.4, which is not yet supported by WebSite X5, please switch to 8.2 instead.
Were you able to find out anything about the error 500 from your provider, to see if it may be related?
I remain available.

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Posté le de Eric C.
Orhan Akcicek
Orhan Akcicek
User
Auteur

Dear Eric

doamarine.eu doesn't use PHP 8,4 I know this problem. 

I am using 8.1, you can see the attached picture.

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Posté le de Orhan Akcicek
Orhan Akcicek
Orhan Akcicek
User
Auteur

There is no problem with hosting server probably your software doesn't work proper.

I also updated your software a few minutes ago. Now shearc is working see picture pls.

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Posté le de Orhan Akcicek
Orhan Akcicek
Orhan Akcicek
User
Auteur

Hello Eric,

I found the PROBLEM. The problem belongs to your software. The shopping cart is not accepting 10,000 products for uploading. This is not acceptable. There is no warning message or information on product upload limitations.

Can you tell me ASAP what the product upload limits are? If I load only 500 products, no problem, but more than 1000 is a problem.

Thanks for your fast response.

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Posté le de Orhan Akcicek
Axel  
Axel  
User

My feeling and suggestion

10000 products seems a limit for the software and probably less

it's time to use a real  pro software and not this one ..  wsx5 is not a strong ecommerce solution. proof is here

you have checked by yourself ,that it does not works .....

Dev eCommerce is badly structured and not fully around a database, so you are at their max foot-in-mouth

regarding the shop there  are many infos on the web itself, into flat files on the website, and into ithe GUI which is mandatory to modify just 1 price by example !!!!

good luck winkwink

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Posté le de Axel  
Orhan Akcicek
Orhan Akcicek
User
Auteur

Unfortunately, no response my previous question.

THE CHART SHOPPING HAS A LIMITATION FOR PRODUCT NUMBER?????

10,000PCS PRODUCT DOESN'T WORK. I DON'T WANT TO PLAY 500PCS PRODUCTS IN COMMERCIAL WEBSITE. THIS IS NOT ACCEPTABLE. 

I WILL NOT EXTEND NEXT YEAR'S SUBSCRIPTION AND WILL FIND ANOTHER SOLUTION.

THANKS

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Posté le de Orhan Akcicek
Incomedia
Eric C.
Incomedia

Hello,
WebSite X5 has a limit of 10000 products, are you almost at that amount, or have you exceeded it?
At the moment, how many products have had changes in their quantities and should be updated by the function?
If you can send me a copy of the project, I can run some tests after uploading on my hosting space as a text.
You can export it in Step 5 - Export, choosing the “Export the project” option to generate an IWZIP file.
You can then upload the file with https://www.swisstransfer.com/ or similar services, and provide a download link to support @ incomedia.eu (without the spaces).
Thank you.

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Posté le de Eric C.
Orhan Akcicek
Orhan Akcicek
User
Auteur

Dear Eric

I sent wzip file by email.

I am waiting for a response.

Thanks

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Posté le de Orhan Akcicek
Incomedia
Eric C.
Incomedia


Hello,
I replied on friday, at 12:42 PM:

Hello Orhan,
I downloaded your IWZIP file and checked it, however none of the projects found inside have been set for "Available quantity", showing the actual amount of available units for those products to be updated after an order.
Could you please clarify?
I remain available.

Kind regards,
Eric

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Posté le de Eric C.
Orhan Akcicek
Orhan Akcicek
User
Auteur

Dear Eric good afternoon

Today I fixed availability and other things. I counted the quantity; there are 4500 pcs.

It means fewer than 10,000pcs. I am encountering the same error; it is looping and not returning an answer. Your server likely encountered an issue when I uploaded. I am attaching the picture same as before.

I need very urgnet solution for this other wise I have change software.

Thanks

Orhan

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Posté le de Orhan Akcicek
Incomedia
Eric C.
Incomedia

Hello Orhan,
inspecting the https://doamarine.eu/cartsearch/ page, an error 500 appears for two e-commerce related functions, x5cart.php?action_srcpg and x5cart.php?action_crtvrs.
As mentioned in my earlier replies, error 500 is an unspecified server error, please contact your hosting provider so that they can gather additional information about the error in the logs.
If you can provide me with the updated version of the project, I will check whether the error occurs regardless of where the website is hosted.
I remain available.

Could you please also clarify whether this version has available quantities, as you initially provided a screenshot of the "Update" function showing an error, but this function can only be used when availability has been set, and the project you sent earlier did not show product availability.

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Posté le de Eric C.
Orhan Akcicek
Orhan Akcicek
User
Auteur

Dear Eric 

I reduced number of the products quantity to 2,500pcs. 

I am getting same error.

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Posté le de Orhan Akcicek
Incomedia
Eric C.
Incomedia

Hello Orhan,
as I said, inspecting the https://doamarine.eu/cartsearch/ page, an error 500 appears for two e-commerce related functions, x5cart.php?action_srcpg and x5cart.php?action_crtvrs.
As mentioned in my earlier replies, error 500 is an unspecified server error, please contact your hosting provider so that they can gather additional information about the error in the logs, as this is not necessarily related to the quantity of products.

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Posté le de Eric C.
Orhan Akcicek
Orhan Akcicek
User
Auteur

Now I upload only 1,500 products

Same error 

I will try 500 pcs now

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Posté le de Orhan Akcicek
Orhan Akcicek
Orhan Akcicek
User
Auteur

Dear Eric 

I have not encountered the error you mentioned.

1st Doa Marine web page working properly.

2ns. When I upload 500pcs of product, it is working as you see in the pictures below. Please go and check once more. There no problem with my hosting company. I checked more than 4 times with them.

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Posté le de Orhan Akcicek
Incomedia
Eric C.
Incomedia

Hello,
the error is visible then using the browser inspector, not directly on the page, and error 500 is a server error, so I cannot provide support unless I can also replicate it on my hosting space.
I ask again, please provide me with the updated version of the project, containing all 4500 products.
I will export it on my hosting space and check if an error occurs in the Product Search page, allowing me to examine it.
I remain available.

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Posté le de Eric C.
Incomedia
Eric C.
Incomedia

Thank you, I was able to replicate the error and will examine it.
I remain available.

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Posté le de Eric C.
Orhan Akcicek
Orhan Akcicek
User
Auteur

Dear Eric

Thank you very much for support.

I will wait your response.

Thanks

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Posté le de Orhan Akcicek