Why does the sku not show anywhere on the listed items or order form email?

Auteur : Ross P.

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Mots-clés :: #ecommerce,#sku,website x5 agency 2026.2

Hello

My client has advised that when they receive orders (via email) the SKU's even though loaded on the shopping cart page are not appearing on their email.

The website is https://dollshouses.co.nz/

I understood that the SKU was to help identify individual products to make it easier for picking and packing, can anyone help please?

Should there be an extra section as part of the product card??

Cheers

Posté le 04-07-2026 02:29:15

2 RéPONSES

Daniel W.

User

If the Incomedia staff doesn't know any other way, then add SKU to the title, see screenshots

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Posté le 04-07-2026 03:05:08 de Daniel W.

Ross P.

User
Auteur

Hi Daniel.

Thanks for your reply that looks like a good way to sort the problem, if as you say the Incomedia staff do not come forward with another way.

Thank you again and have a nice day.

Cheers

Ross

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Posté le 04-07-2026 03:49:15 de Ross P.