I was not sure if I had to add my two cents in this matter, but there are some things that should be said and some facts that should be straightened up. So I'll give an answer as a V8 and V9 end user and as a tester of v9. I'm in no way associated with Incomedia. May taht be clear.

First, this: We all know you released it too early, we all know its full of bugs and we all know you are still selling it as a finished product.

That's your point of view. Here are some facts:

With many others, I was part of the V9 beta tests since the very beginning, last APRIL. The very first testers were moderators (most of them you know) on the old forum and/or expert users of V8. We were asked to benevolently test V9 features, from A to Z, and to report every bug or malfunction that we could find.

To do our tests, we had to download the beta version, install it, activate it, and build a new website from scratch every time. We tested each and every function of the software and reported everything that was not working like it should.

The bugs we found were adressed by Incomedia's staff and they released new beta versions after new beta versions, that again, we tested. If I remember, there were something like a dozen releases or so. Each of those release was again fully tested, from scrath, also.

Then, Incomedia went into another phase of tests, where hundred of beta testers were added to the team and helped identify bugs and malfunctions and report them so they could be fixed.

In the background, Incomedia's technician were also testing everything on their side.

Those tests lasted from April until the Release Candidate was released, in early September.

So when you say that V9 is  NOT A FINISHED PRODUCT, why does it not have the word "Beta" on the end of it as thats all it is, I cannot disagree more with you, because your argument implies that we,  the testers,  did a lousy job, and that is slightly insulting, considering the amount of care and work we put in this process.

Of course, there are surely things that we could have overlooked or miss, like it happens with every software beta testing. Nobody's perfect. But whenV9 RC was released,  it had been tested for a long period of time.

True, there are still some features that are not working as they should. No software is ever perfect upon the first release. Incomedia is working on it and that is why a patch or update has been issued (the update you refer to, in the present post).

Now, people have to make a difference between a bug ( a feature that is not working as it should) and a change in the way a feature was working in the previous version. Even is sometime people dont like those, they are not bugs. And f something has not  been included in the release candidate, it's not a bug either. Well it could be if it's an omission and it can be fix later. Or maybe there might have been a very good reason why such a feature was not included in V9.

And i is not a bug if a feature that was working some way in v8 is now working differently in v9. It's most of the time a choice that was made, with good reasons justifying it.

As you may have noted it, V9 is quite a different software than V8. There are so many changes in it that one has to be patient and read the manual and experiment with it. V9 does not work as V8 worked, that's all. Have you read the manual ?

And you should know that during the tests, we, the testers, often asked Incomedia staff to add features that were not part of the software and that we considered could be useful or be a good improvement.

Some of them were gladly added, when Incomedia could do it. Some of them were put on a waiting list and we were told that they could maybe be introduced in future versions of WX5 and some were not added because it was not possible to do so or they were not compatible with the software coding. In other words, while beta testing, we had the possibility to influence the way V9 would be.

Now, Incomedia as released a first update and they asked  end users if they want to test it, before publicly releasing it. And you say they ask us to do their job ? I cannot agree with that also. If some end users, experts or not, take some time on their own to help in the process with real sites, why should it be wrong ? It will give us the chance to check if the reported bugs have been correctly fixed, form the end user point of view, not from the conceptor's point of view. Why is this such a bad thing ? Why is this a shameful demand ?

Nowhere in this process, I see where Incomedia is taking us for idiots. 

Nobody is forced to do that Beta testing, as no one was forced to buy V9.

You want to be part of it, do it. You dont ? Move over. 

So you are not satisfied with the product. And you think it's not worth the price you paid for it. And you think that Incomedia cannot improve it or make it run properly ?That's your opinion, and you have the right to express it.That does not, however, give you the right to insult anyone directly or my implying things that are incorrect.

You've got a solemn right: ask for  a refund and move to something else.

You dont like Answers ?  may people dont like it, too, and are asking for changes to improve it and make it more user friendly. And I'm one of them.

But then, you still have the choice to be positive and suggest improvement that will help every one. Or you can do the easy way and keep complaining. You could also stop using it.

You could stop polluting this knowledge base.

Please.

Regards

Bernard

PS: maybe you were joking all the time and you were only trying to shake things up. Well, maybe I am, too.