WebSite X5Help Center

 
Kirsty P.
Kirsty P.
User

Software freezes at export  en

Auteur : Kirsty P.
Visité 1377, Followers 1, Partagé 0  
Mots-clés :: export,freeze

I have an old version (7.0.6) and I've just upgraded to a new laptop with windows 8, but every time I try to export, the software stops working and shuts down. Can you advise if this version is compatible with windows 8 or what I need to do to avoid the problem. Thanks

Posté le
3 RéPONSES
Incomedia
Claudio D.
Incomedia

Hello Kirsty,

Unfortunately Version 7 is not compatible with Windows 8 but our Versions 8 and 9 are compatible. You will need to check which compatibility mode of Windows 8 in the Properties you open with right click works better for you or get the new Version which will work.

Please feel free to write back if you need more information.

Lire plus
Posté le de Claudio D.
Kirsty P.
Kirsty P.
User
Auteur

Thought as much. Can I upgrade direct from 7 to 9 - I can only see downloads from 8 to 9? If so, how would I access and how much does it cost?

Thanks

Lire plus
Posté le de Kirsty P.
Incomedia
Claudio D.
Incomedia

Hello Kirsty,

Unfortunalty there is no upgrade offer from Version 7 to Version 9 and so you will need to buy the Full Version which costs 69,95 € and is available here http://www.websitex5.com/buy/evolution9

Please feel free to write back if you need more information.

Lire plus
Posté le de Claudio D.