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David K.
David K.
User

Attach a file on the Contact Form  en

Auteur : David K.
Visité 942, Followers 2, Partagé 0  
Mots-clés :: attcahment,contact,email

Hello. On my Website (www.mining-security.org), I have a contact form where a Visitor can attach and send me a document. However, after setting it up, I get only an email with the supplied information (as Name and email address of the sender) but not the attachement. Can anyone help on that ?

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14 RéPONSES
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Riccardo P.
Incomedia

Hello David,

in step 4 in data management in the program check if is selected the "standard script". then contact your server and ask if the attachment are allowed andthatthe maximum sizeshouldbe.

Let me know.

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Posté le de Riccardo P.
David K.
David K.
User
Auteur

I will try and come back to you

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Posté le de David K.
David K.
David K.
User
Auteur

Ok. It is allready standard script. And I do not see any options which indicate the accepted file types or size. In any case, even text files with a minimum size are not working, so the issue must be elsewhere

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Posté le de David K.
Incomedia
Riccardo P.
Incomedia

Hello David,

go on www.mining-security.org/admin

in the "test" sections, use the form with an attachment for test the scripts. And check the email with the attachment.

Then set the correct script in the program in step 4 and re-export the site.

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Posté le de Riccardo P.
David K.
David K.
User
Auteur

I will try that and come back to you. Thanks for assistance...

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Posté le de David K.
David K.
David K.
User
Auteur

Well, on my page www.mining-security.org/admin, I am unable to log in. Wro,g Username or wrong password... What credits should I use here ? 

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Posté le de David K.
Incomedia
Riccardo P.
Incomedia

Hello David,

the datas for access in the admin page there are in the program, in Step 4 in "access management" in the admin account.

Hope this help.

***** Google Translation:

BonjourDavid,

lesdonnéespour l'accèsàla page d'administration, il yadans le programme,à l'étape4 de «gestion de l'accès"dansle compte admin.

J'espère que celaaide.

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Posté le de Riccardo P.
David K.
David K.
User
Auteur

I've sucessfully logged i n and tried the various scripts (with attachment and) with several email addresses. However, I do not get any notification (so far) in my inbox. 

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Posté le de David K.
Incomedia
Riccardo P.
Incomedia

Hello David,

try to check in the Spam folder and open the mail directly in the browser, without use a client mail.

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Posté le de Riccardo P.
David K.
David K.
User
Auteur

Riccardo,

I tried again and can confirm that there is no email issued from the form. Tested with AOL and Yahoo webmail. 

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Posté le de David K.
David K.
David K.
User
Auteur

Update on my previous post : emails WITH attachment are not send. A form without attachment is received and works as it should. 

Thanks

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Posté le de David K.
Incomedia
Riccardo P.
Incomedia

Hello David,

try to contact your server and ask if the file are allowed, try to set the alowed extension for the attach in the email form options.



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Posté le de Riccardo P.
David K.
David K.
User
Auteur

"try to contact your server and ask if the file are allowed". Well, any suggestion how to do that ?

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Posté le de David K.
Incomedia
Riccardo P.
Incomedia

Hello David,

which server do you have? Aruba, One.com?

try to contat your server directly and ask if the attach file for the sending email are allowed.

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Posté le de Riccardo P.