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Jason H.

User

Generic Error

Autore: Jason H.

Visite 1288, Followers 1, Condiviso 0

Parole Chiave: code,error,website x5 evo 14

I recieve the error "generic error" when trying to download a free template.

Postato il 12/06/2019 19:05:12

3 RISPOSTE - 1 UTILE

Paul M.

Moderator

Hello Jason,

This is a known issue and is currently being investigated by Incomedia. Please see this thread for further details:

Kind regards,

Paul

Postato il 12/06/2019 19:13:22 da Paul M.

Elisa B.

Incomedia

Hi Jason,

thank you for getting in touch.

I confirm the issue has been reported, I will keep you posted.

Thanks! Kind regards.

Postato il 13/06/2019 08:44:46 da Elisa B.

Elisa B.

Incomedia

Hi!

Sorry for keeping you wait. Please try again now, you shouldn't experience this issue anymore.

Thank you in advance for your confirmation. Kind regards.

Postato il 03/07/2019 13:46:43 da Elisa B.