Generic Error 
Autor: Jason H.
Visitado 1279,
Seguidores 1,
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I recieve the error "generic error" when trying to download a free template.
Publicado em
Hello Jason,
This is a known issue and is currently being investigated by Incomedia. Please see this thread for further details:
https://helpcenter.websitex5.com/pt/post/212954
Kind regards,
Paul
Search the WebSite X5 Help Center
Hi Jason,
thank you for getting in touch.
I confirm the issue has been reported, I will keep you posted.
Thanks! Kind regards.
Hi!
Sorry for keeping you wait. Please try again now, you shouldn't experience this issue anymore.
Thank you in advance for your confirmation. Kind regards.