WebSite X5Help Center

 
Jason H.
Jason H.
User

Generic Error  en

Author: Jason H.
Visited 300, Followers 1, Shared 0  

I recieve the error "generic error" when trying to download a free template.

Posted on the
3 ANSWERS - 1 USEFUL
Incomedia
Elisa B.
Incomedia

Hi Jason,

thank you for getting in touch. 

I confirm the issue has been reported, I will keep you posted. 

Thanks! Kind regards.

Read more
Posted on the from Elisa B.
Incomedia
Elisa B.
Incomedia

Hi!

Sorry for keeping you wait. Please try again now, you shouldn't experience this issue anymore. 

Thank you in advance for your confirmation. Kind regards.

Read more
Posted on the from Elisa B.