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Jason H.

User

Generic Error

Auteur : Jason H.

Visité 1286, Followers 1, Partagé 0

Mots-clés :: code,error,website x5 evo 14

I recieve the error "generic error" when trying to download a free template.

Posté le 12-06-2019 19:05:12

3 RéPONSES - 1 UTILES

Paul M.

Moderator

Hello Jason,

This is a known issue and is currently being investigated by Incomedia. Please see this thread for further details:

Kind regards,

Paul

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Posté le 12-06-2019 19:13:22 de Paul M.

Elisa B.

Incomedia

Hi Jason,

thank you for getting in touch.

I confirm the issue has been reported, I will keep you posted.

Thanks! Kind regards.

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Posté le 13-06-2019 08:44:46 de Elisa B.

Elisa B.

Incomedia

Hi!

Sorry for keeping you wait. Please try again now, you shouldn't experience this issue anymore.

Thank you in advance for your confirmation. Kind regards.

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Posté le 03-07-2019 13:46:43 de Elisa B.