App Website X5 Manager connection failure 
Autore: Dmitrij K.
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Hi guys,
I cannot enter the control panel on mobile. There is a message
net:: ERR_BLOCKED_BY_RESPONSE
How could I solve this?
The website is listed in the app but showing this error when I try to enter.
On website all is working good.
Thanks
Postato il
Hello Dmitrij
This kind of error usually indicated that the server is refusing to display the website inside an iframe from the App.
In this case, you need to contact your hosting provider in order for them to analyze if it is possible to allow this connection. After this is solved by them, the app should be able to connect flawlessly.
Please try this out and let me know the result
Thank you
Stefano
Autore
Thanks for your answer, Stefano
Autore
Hi Stefano,
the hosting company says, they have no limitations on their side.
What could be other reasons for the mentioned problem?
Thanks.
Best regards
Dmitrij
Hello Dmitrij
This error clearly indicates that the server is in some way blocking the connection of the App to your website.
Please contact them again and report this line to them: "Refused to display 'yourwebsite.com'in a frame because it set 'X-Frame-Options' to 'sameorigin'"
They should know what to do with this in order to unlock the connection to the App
Keep me posted on the situation here after
Thank you
Stefano
Autore
Hi Stefano,
you are right.
Its due to Header set X-Frame-Options SAMEORIGIN in htaccess file. After deleting it the App is working well.
However, I had the reason to use this setting in htaccess. "Sites can use this to avoid clickjacking attacks, by ensuring that their content is not embedded into other sites."
So now I have to tell good-bay to this setting. :-(
FYI:
The X-Frame-Options HTTP response header can be used to indicate whether or not a browser should be allowed to render a page in a <frame>, <iframe>, <embed> or <object>. Sites can use this to avoid clickjacking attacks, by ensuring that their content is not embedded into other sites.
https://developer.mozilla.org/en-US/docs/Web/HTTP/Headers/X-Frame-Options
Hello Dmitrij
Unfortunately, yes. I must confirm that the App strictly needs this option to be configured that way in order to work correctly.
Without it, the App simply cannot work.
That being said, feel free to decide whether you want to make use of the App or rather keep the option on for your website, which could be advisable in case you didn't have much use for any particular option that the App offers
I hope I was helpful
Stefano
GOOGLE TRANSLATE ---
Hallo Dmitrij
Leider ja. Ich muss bestätigen, dass die App diese Option unbedingt so konfigurieren muss, damit sie ordnungsgemäß funktioniert.
Ohne sie kann die App einfach nicht funktionieren.
Sie können sich jedoch frei entscheiden, ob Sie die App nutzen oder die Option für Ihre Website beibehalten möchten. Dies kann ratsam sein, falls Sie für eine bestimmte Option, die die App bietet, nicht viel Verwendung hatten
Ich hoffe ich war hilfreich
Stefano
Autore
Thank you Stefano.
Happy Christmas!