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Kristal M.
Kristal M.
User

On the control panel the E-commerce part isnt showing up  en

Autore: Kristal M.
Visite 834, Followers 1, Condiviso 0  

As the title says that isnt showing up on the dashboard. I have current orders placed but I cant see what item they ordered via email. went into the dashboard and its not there. Not sure how to find out which item they ordered. PLEASE HELP NEED TO SHIP ASAP

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5 RISPOSTE - 1 UTILE
Aleksej H.
Aleksej H.
Moderator

Hello.As far as I know, in EVO there is no way to store data about orders in a database.All information about the order should be in a letter.

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Postato il da Aleksej H.
Kristal M.
Kristal M.
User
Autore

According to the help center there should be a tab saying orders on the dashboard. 

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Postato il da Kristal M.
Aleksej H.
Aleksej H.
Moderator

"According to the help center there should be a tab saying orders on the dashboard." - Yes, you are absolutely righ. But: "Compatibility:

Digital goods management: WebSite X5 Pro from version 13.1.

Automatic order processing: WebSite X5 Pro from version 17.".

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Postato il da Aleksej H.
Kristal M.
Kristal M.
User
Autore

Is there a way to upgrade to Pro? Or would that require a whole other purchase?

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Postato il da Kristal M.
Aleksej H.
Aleksej H.
Moderator

"Is there a way to upgrade to Pro?" - Yes, check your "Offers".

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Postato il da Aleksej H.